Have questions about ReelRecall? Need help with your account? Want to share feedback? We respond to all inquiries within 48 hours. Learn more about our mission to help you never lose another saved video.
Get help with features
Questions about transcriptions, searches, account issues, billing, or features. Check out our guides on searching TikTok videos or organizing recipe videos.
Feedback & partnerships
General questions, feedback, feature requests, partnership inquiries
GDPR & data requests
Privacy questions, data deletion requests, GDPR/CCPA inquiries
Terms & legal matters
Legal matters, Terms of Service questions, copyright issues
We respond to all inquiries within 48 hours (usually much faster).
You can cancel anytime from your account settings. Your subscription will remain active until the end of your current billing period. Email support@reelrecall.ai for help.
Yes. Email privacy@reelrecall.ai with your request. We'll delete all your data within 30 days as required by GDPR. See our Privacy Policy for details.
Currently we support TikTok, Instagram Reels, and YouTube Shorts. We're exploring support for additional platforms based on user feedback.
Our advanced AI transcription pipeline provides 99%+ accuracy for English transcriptions. Accuracy may vary for other languages or videos with heavy background music.
Yes. You can request a full export of your data by emailing privacy@reelrecall.ai. We'll provide your data in JSON format within 48 hours.
We're here to help. Send us an email and we'll get back to you within 48 hours.
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